In light of national guidance and in order to ensure appropriate risk measures are taken in light of the COVID-19 pandemic, Birmingham Forward Steps service (the partnership between the health visiting and children’s centre services) will not be running any group sessions for families until further notice. This includes the decision to suspend all well baby clinics until further notice. We sincerely apologise for any inconvenience this may cause and will endeavour to resume sessions as soon as possible.
Please click here for more information about services, contacts and support still available from Birmingham Forward Steps and Birmingham Community Healthcare Children & Family Services during the Covid-19 outbreak.
If you and your family require advice, help or support, please contact your local health visiting team or children’s centre (phone numbers can be found using the post code tracker above), who will advise and signpost as appropriate. Birmingham Forward Steps will continue essential services to support all families; however it will focus on the needs of our most vulnerable children and families:
The health visiting service will continue to offer advice and support during standard business hours and weekdays. It will continue to offer contact to all families with newborns (including contact at 6-8 weeks) and targeted contact to families where there is a known or newly identified need for support. Contact will be a minimum of a telephone assessment; however, if there is a need to meet with the family, this will be offered in a controlled manner and environment to reduce infection risk in order to support both families and staff. Some letter advice and assessments will be offered to families who are professionally assessed as not needing a telephone contact in the first instance. However, all families are encouraged to contact the service if any concerns exist.
Our BFS children’s centres will continue to provide families with locality based help and support , this will mostly be virtual using the telephone or online tools and will be regularly reviewed based on national guidance. Contact will be a minimum of a telephone contact / assessment however if there is a need to meet with the family, this will be offered in a controlled manner and environment to reduce infection risk in order to support both families and staff. All families are encouraged to contact the service if they require any support and if any concerns exist on the Children Centre telephone numbers which are still contactable. Any further changes regarding site and service availability will be communicated locally via our Children Centre staff and Face book pages.
For the latest COVID-19 guidance, please click here for the latest COVID-19 coronavirus advice on the NHS website.
We understand that you might be worried about COVID-19, particularly if your child has a long-term health condition.
Click here to download a ‘frequently asked questions’ sheet with advice and information about the
action we are taking to respond to the coronavirus outbreak.
If you have any concerns about the safety and/or welfare of a child or young person telephone the Children’s Advice & Support Service (CASS) on 0121 303 1888 or via secure email.
Outside normal office hours, please call 0121 675 4806 for the emergency duty team.
Birmingham Forward Steps Health Visiting Service