Information for professionals

This section outlines how you can:

  1. make a referral to a Children’s Centre
  2. make a referral for Childcare Plus (previously Corporate Childcare)
  3. contact a Health Visitor
  4. contact Birmingham City Council Early Help and Safeguarding Services via CASS

Please note that any prospective service user will need to provide their consent in order for a referral to be made to BFS. For any referral for family support at universal services level, consent to the referral may be agreed verbally with the patient. For any request for family support at universal plus level or above, the patient will need to provide their signed consent to the referral.

Enquiries

Birmingham Forward Steps delivers a citywide service via a local network of Children’s Centres.  If you wish to discuss a potential referral before submitting a referral form, then please find out which Children’s Centre is nearest the family you would like to discuss by checking using this postcode-search directory.

Phone the relevant Children’s Centre and we will be happy to discuss potential referrals and provide more detail about the services available to families.

How to make a referral for Children’s Centre Services

We welcome referrals from all agencies seeking services for children under 5 and their families, including pre-birth support.

There are a number of ways to refer a family for Birmingham Forward Steps services (Health Visiting and Children’s Centre Services).

Birmingham Forward Steps delivers a citywide service via a local network of Children’s Centres.  Please find out which Children’s Centre is nearest the family you are referring by checking using this postcode-search directory.  Please click to download the Request for Service V4 form.

Please note the transfer of personal details needs to be completed by a secure email. For each children’s centre, there is a dedicated nhs.net email address which you can view by downloading this Children’s Centre Contact Directory. Email address is the final column in the excel directory.

Alternatively, phone the relevant children’s centre and state that you would like to make a referral. The receptionist will then transfer you to the appropriate team.


Childcare Plus (Previously Corporate Childcare)

The way you access Corporate Childcare funding has changed. From Thursday 1 March 2018, Birmingham Forward Steps, has managed the Childcare Funding at a District Level.

We have had to reduce the level of funding available for childcare places, which is now assigned to districts based on deprivation and need.

The criteria for allocation of the funding has changed. Childcare Plus Funding is now allocated against the following three criteria:

  1. children for whom there are concerns about their physical and emotional wellbeing as a result of the care they receive or the environment in which they live
  2. children whose behaviour and/or development give serious cause for concern
  3. children whose attendance at a Children’s Centre is part of a family support plan/package of support.

If you think the needs of the family match the criteria, Childcare Plus Referral Form and complete the mandatory fields.

Birmingham Forward Steps delivers a citywide service via a local network of Children’s Centres.  Please find out which Children’s Centre is nearest the family you are referring by checking using this postcode verifier. Phone the relevant children’s centre and state that you would like to make a referral, the receptionist will then transfer you to the appropriate team.

Your referral will be taken to a weekly Integrated Allocation Meeting to be considered.  You will be notified of the outcome and next steps.

Contacting a Health Visitor

If you wish to contact a health visitor and you know which team they are in then please make direct contact with the relevant team. If you are unsure which health visiting team you require then please contact the central number for health visiting services on 0121 466 6439/6243.

Contacting Birmingham City Council Early Help and Safeguarding Services via CASS

There is no change to this process.

Birmingham Forward Steps aims to

Encourage

Support children to lead health lifestyles with advice on healthy diet and staying active

Keep children safe

Ensure children develop well physically, emotionally and socially help keep children safe

Advise families

Advise families on parenting and emotional wellbeing and offer extra family support when situations are challenging

Create opportunities

Support communities to develop accessible services that families really want by creating opportunities to listen to local people and develop new services together